1. Introduction

Welcome to Dena Trip. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided

Dena Trip offers a variety of travel services including hotel reservations, tour packages, flight bookings, visa assistance, and travel insurance. These services are subject to availability and may change without prior notice.

3. User Responsibilities

By using our website, you agree to:

  • Provide accurate and current information.
  • Respect and adhere to our booking procedures and policies.
  • Be responsible for maintaining the confidentiality of your account information.
  • Use our services for lawful purposes only.

4. Booking and Payment

  • All bookings are subject to availability.
  • Payments must be made in full at the time of booking unless otherwise specified.
  • We accept various forms of payment, including credit cards and bank transfers.
  • Any additional charges or fees related to bookings will be communicated to you at the time of booking.

5. Cancellation and Refunds

  • Cancellation policies vary depending on the service booked. Specific terms will be provided at the time of booking.
  • Refunds, if applicable, will be processed according to the cancellation policy associated with the booking.
  • Administrative fees may apply to cancellations and refunds.

6. Changes to Bookings

  • Any changes to bookings must be requested in writing and are subject to availability and applicable charges.
  • Dena Trip reserves the right to modify bookings if necessary due to unforeseen circumstances.

7. Liability

  • Dena Trip acts as an intermediary between you and the service providers (e.g., airlines, hotels, tour operators). We are not responsible for any acts or omissions of these providers.
  • We do not accept liability for any loss, damage, injury, or inconvenience caused by the services provided by third parties.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on the Dena Trip website, including text, graphics, logos, and images, is the property of Dena Trip and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

10. Changes to Terms

Dena Trip reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These terms and conditions are governed by the laws of the Islamic Republic of Iran. Any disputes arising from these terms shall be resolved in the courts of Iran.

12. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Email: [email protected]